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HCL GOLD BLUE PRINT ITSM VIDEO

HCL’s Gold Blue Print (GBP) is the practical implementation of HCL ITSM architecture, containing the HCL Best Practice Processes; designed, used and maintained for HCL Infrastructure Management and Application Management Services. The solution video shows how HCL’s IT Service Management drives strategic innovation and collaboration in the ecosystem while maintaining competitive tension in the business world.
BMC REMEDYFORCE SERVICE DESK VIDEO

BMC Remedyforce, built on Salesforce App Cloud, enables you to deliver high-speed service management that empowers users and accelerates the business, with minimal capital investment. It is built with speed and flexibility as its defining features, making it easy to use and adapt to changes in an ever-changing business environment. The video shows how using Remedyforce speeds up an organisation’s IT services.
NETHELPDESK OVERVIEW VIDEO

NetHelpDesk is an ITIL aligned help desk software that can be installed on premise or in the cloud. With built-in ITIL best practices, NetHelpDesk is relied upon in over 40 countries to provide a platform, not only for IT teams, but for use across multiple departments. The video gives an overview of how an ITIL aligned help desk software combines everything from ticket tracking and customer support management and self service.

For more you can check Service Management Software Video

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