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IT Manager Opening with Icertis

Размещено 03.06.2017.
15000 руб.
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Position name:
IT Manager
As Manager of a Cloud Operations team, your role will be to manage a team of Engineers responsible for delivering the industrys best Cloud Operations support to the rapidly expanding Cloud environment.
While managing a dependable team, executing tasks such as monitoring, managing, and tool development, you will play a critical role in providing mission critical support to a Cloud Environment.
A key responsibility of the role will not only be to execute and coach on common processes and procedures but to continually raise the industry bar by driving efficiency and overall customer experience improvement into the greater Cloud system.
Lead and manage a team of technically advanced administrators and Operations Support engineers to provide industry leading support for a mission critical platform.
Direct team to follow documented standard operating procedures, as well as guide the development and thoroughness of existing documentation to constantly improve the environment and supportability of the Globalized Cloud environment.
Participate in a change management team to ensure modifications and improvements made to the environment are executed in a safe, validated, and fully understood manner.
Effectively communicate with both internal and external customers through both written and verbal forms.
Participate in requirement planning conversations with Engineering and Development teams resulting in greater empowerment of your support system administration team.

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